Formal complaint

If something has gone wrong with our service, please tell us. We take every complaint seriously and will work to put it right.

How to raise a complaint

Write to us at the email address shown below and include:

Your name as registered with us.
Your registered mobile number.
Your PAN.
Your relationship manager, if you have one.
The folio or scheme concerned, if any.
What went wrong and what you would like us to do.

What happens next

We acknowledge every complaint and keep you informed until it is resolved. If you are not satisfied with our response, you can take it to the regulators as set out below.

Who to write to

Email: doshi.harshad@gmail.com
Grievance Officer: Priya Nair (grievance@positivewealth.com) · +91 98200 00001

Escalate to the regulators

Step 1 (AMFI): If unresolved, you may approach AMFI at amfiindia.com.
Step 2 (SEBI SCORES): Lodge a complaint on SEBI's SCORES portal at scores.sebi.gov.in.
Step 3 (SEBI SMART ODR): For online dispute resolution, visit smartodr.in.